Careers

The Hope Center Foundation of Chicago’s mission is to address the economic and social needs of Urban Chicago through imaginative, solution-focused programs that equip and inspire residents to transition out of poverty to living wage and into generational wealth. We work on the Far South Side in the communities of Roseland, Pullman and West Pullman.

Job Description:

  • Perform payroll functions in an accurate and timely manner, and submit payroll taxes
  • Post all bank transactions on general ledger
  • Maintain and balance the general ledger in an accurate, complete, and up-to-date manner
  • Perform all activities related to the accounts payable function including reviewing, coding, ensuring proper approvals obtained, and processing payments
  • Perform account receivable functions including invoicing, applying deposits to respective invoices, and collections.
  • Gathering and uploading all supporting documents for invoices (vouchers) submitted to funders


Qualifications:

  • Bachelor's degree in Accounting, Finance, or related field
  • 1-5 years’ relevant experience working in accounting and bookkeeping
  • Thorough knowledge and understanding of GAAP
  • Strong verbal and written communication skills
  • Proficient skills in QuickBooks and Microsoft Excel
  • Experience with accounts payable, accounts receivable, payroll, and general ledger
  • High degree of accuracy and attention to detail

Type: Part-time, approx.. 20 hours per week

Salary: $21.50 hourly

R.E.A.D.Y. (Recruit, Employ, Advance & Develop Youth) To Work is a twenty-week job readiness program designed for low-income youth ages 16-24. The goal of the R.E.A.D.Y. To Work program is to provide exposure and to prepare participants for the workforce by providing career training. Using creative methods, the Hope Center Foundation recruits, employs, and develops youth by guiding them to become better citizens through active involvement in the workforce. Our twenty-week training program is structured to increase motivation and desire for work, to maximize opportunities for personal and professional development, and to institute leadership and life skills necessary to be a capable, competent employee. 

The Workforce Development Coach works with students in the R.E.A.D.Y. To Work program through professional development trainings. They work closely with the Academic and Job Readiness (AJR) Coordinator, Job Readiness Teachers, and Academic Teachers to train students on:

  • Develop comprehensive services and resources to assist participants with their career and academic planning towards employment goals.
  • Meet with each workforce development program participant upon enrollment to establish an individualized career training and placement strategy.
  • Interviews, advises, and guides a diverse population of clients to ascertain employability; interprets and explains regulations, rules, policies, and procedures to clients; may determine client eligibility for services; advise clients of their rights, benefits, responsibilities, and obligations under program participation.
  • Assists participants with creating a professional portfolio.
  • Coach participants on making lifestyle changes to sustain successful career development initiatives.
  • Develops new resources and/or re-kindle existing resources to create new work sites and employment opportunities.
  • Monitors and evaluates client's progress through program components; monitors service providers through reports and site visits; resolves any problems or provides guidance and counseling; may make phone calls or conduct field visits to investigate clients' progress in various programs designed to assist clients in preparing for and obtaining employment.
  • Inputs necessary information into automated system(s); organizes cases; maintains and updates records on client employment, training, and follow-up activities; takes required action(s) established by regulations and/or department policy; and prepares reports on client and program activities.

Reports to: Program Administrator

Type: part-time, contractual

Length of employment: temporary, April 2021-January 2022

Salary: $22/hour x 200 hours = $4,400 total

Mission: The Hope Center Foundation of Chicago’s mission is to address the economic and social needs of Urban Chicago through imaginative, solution-focused programs that equip and inspire residents to transition out of poverty to living wage and into generational wealth.

Qualifications:

  • Bachelor’s Degree or greater in Human Service, Social Science, Education or a related field required.
  • Three (3) years of training or demonstrated experience in providing workforce development/case management services for at-risk youth and adult populations required.
  • Requires mobility to work with community-based caseload.
  • Works effectively with diverse staff and service populations.
  • Accountable for providing exceptional customer service.
  • Must have exceptional organizational skills.

Cover letter and resume should be emailed to [email protected].

The Hope Center Foundation is proud to be an equal opportunity workplace and is an affirmative action employer.

Provide leadership and direction for programs funded by federal, state, and private funds; ensure that program staff accomplishes their approved program initiatives and that the Hope Center Foundation meets compliance and reporting requirements.

Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing operating plans for programs. Train program assistants on roles/responsibilities operating procedures and systems.

Reports to: Workforce Development Director/Executive Director

Status: Exempt

Hours: Full-Time Salary / Minimum of 40 hours per week (may include evenings, holidays or weekends depending on deadline requirements; special events or emergencies)

Supervises: Program assistants


Responsibilities:

Project Management

  • Organizing programs and activities in accordance with the mission and goals of the organization.
  • Create and manage work plans, implement, and coordinate the work of other staff, subject matter experts, consultants and partners to implement work plans for various assessment, planning, training, and capacity building initiatives.
  • Lead and foster collaboration to achieve program goals including:
    • Facilitate the development of goals, approaches, and project plans in collaboration with organization leaders and other partners
    • Collaborate with consultants, subject matter experts and partners to design assessment and qualitative and quantitative data collection processes, facilitate data collection, analyze data, and present data to support decision-making.
    • Work with organization leaders/clients to ensure internal and external partners are informed and supported to participate and effectively provide input to assessment and planning processes.
    • Coordinate strategies and program goals with other HCF programs to ensure mutual support for program goals across HCF.
    • Creating and managing long-term goals.
    • Monitor and report on project goals
    • Manage and report on budgets, as appropriate

Relationship Management and Communication

  • Create and manage communications to further program work, such as assessment reports, environmental scans and planning documents, community engagement and outreach materials, and promoting and marketing program events and activities. Collaborate with Hope Center Foundation’s communications staff to develop and update web page content.
  • Initiate, manage, and deepen relationships with program partners, key stakeholders, and collaborators to leverage expertise, advance program goals, and negotiate solutions to identified problems. Represent Hope Center Foundation at external venues to support cross-sharing of information among organizations.
  • Engage community members affected by racial and health inequities and people with lived experience throughout various phases of the initiative such as co-design and implementation of strategies.

Strategy, Planning and Program Development

  • With subject matter experts, identify, research, and report on relevant evidence-based and innovative state, local and national public policies, systems, interventions, and environmental changes related to the partners’ identified priorities and action areas.
  • Contribute to policy analysis and background research to support policy development. Background research may include literature review, synthesis of emerging best practices and models, key informant interviews with policy experts, and synthesis of key takeaways at public meetings and committees, etc.
  • Identify opportunities for program development and recommend program goals, including working across partners and stakeholders to identify and implement cross-cutting strategies and activities. Identify policies, budget and funding modifications that could further develop the program
  • Set priorities for program operations and contribute to the development, design, and execution of program deliverables
  • Apply health equity and racial equity frameworks and tools to program planning, implementation, and evaluation.
  • Promote and support capacity development among partners by providing insights, information, and solutions
  • Support and nurture relationships with potential funders and organizational clients, recommend funding opportunities, and lead proposal development for revenue and resource development initiatives.

Continuous Improvement

  • Identify and recommend program improvement opportunities to deepen program impact, create program capacity, promote operational efficiencies, and improve budget management
  • Work with evaluators to develop evaluation reporting templates, timelines, and guidelines for projects, monitor partner activity and achievement of milestones and outcomes
  • Monitor and report on Hope Center Foundation and partner activities and achievements to evaluators, and participate in program reporting to funders
  • Work with the center director and program director to identify and solve problems, address barriers, ensure health equity, make connections between programs and conduct quality assurance and quality improvement activities

Compensation: $60,000 annual salary

Hope Center Foundation offers competitive benefits that include health, dental and disability insurance; sick and vacation time; a paid parental leave benefit, and a retirement plan with employer matching contributions

Location: The position is located at the Hope Center Foundation office in Chicago in the West Loop, however, IPHI will consider a remote candidate for this position, with the expectation that they would travel to Chicago approximately once per month for in-person collaborative Hope Center Foundation work. For Chicago-area staff, Hope Center Foundation plans to return to a hybrid office work model in Spring 2022, where staff teams will work together in the office two days per week, and individuals may work in the office or remotely the other three days per week. Ongoing COVID safety protocols will be in place after return to the office. 

  • Organizing programs and activities in accordance with the mission and goals of the organization.
  • Developing new programs to support the strategic direction of the organization.
  • Creating and managing long-term goals.
  • Developing operating plans (SOP documents) for all programs.
  • Developing an evaluation method to assess program strengths and identify areas for improvement while analyzing program risks.
  • Managing a program assistant team with a diverse array of talents and responsibilities.
  • Ensuring goals are met in areas including student/customer satisfaction, safety, quality, and team member performance.
  • Implementing and managing changes and interventions to ensure project goals are achieved.
  • Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
  • Producing accurate and timely reporting of program status throughout its life cycle.
  • Must have working knowledge of all awarded grants, attend all grant training sessions and complete all applicable paperwork, where assigned.
  • Ensure compliance with the rules and regulations administered by the grantor; oversee special audits conducted by grantor.
  • Perform functions of administration and reporting to include, but not limited to:  screening and processing requests for expenditures and ensuring the timely application for reimbursement from awarded grants.
  • Serve as a liaison with other departments on issues regarding grants.
  • Monitor interventions and programs funded by grants to ensure compliance with grantor guidelines.
  • Assist in evaluating the fiscal administration of grant programs.
  • Assist in the preparation and timely submission of grant applications, application amendments, and budget transfers.
  • Monitor, input, review, and approve federal grant data
  • Work collaboratively with program assistants to ensure compliance
  • Manage and oversee all systems including Google docs, Salesforce, ADP.
  • Program liaison between HCF staff and accounting and payroll teams.
  • Additional duties as assigned by the Workforce Development Director & Executive Director

Program Manager Requirements

  • Bachelor's degree or master's degree in business or related field.
  • Proven experience in program management.
  • Proven stakeholder in management skills and managing a team.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Understanding of project management, Salesforce, ADP, WIOA work net

Provide leadership and direction for programs funded by federal, state, and private funds; ensure that program staff accomplish their approved program initiatives and that the Hope Center Foundation meets compliance and reporting requirements.

Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing operating plans for programs. Train program assistants on roles/responsibilities operating procedures and systems.

Reports to: Program Manager/Workforce Development Director

Status: Exempt

Hours: Full-Time Salary / Minimum of 40 hours per week (may include evenings, holidays or weekends depending on deadline requirements; special events or emergencies)         

Responsibilities:

  • To develop, coordinate, and implement youth workforce programming
  • To work with youth through direct service
  • Develop programming under supervision of the Program Manager or Executive Director
  • Outline/framework programs, determine goals/objectives, create metrics and evaluation tools with supervision from the Program Manager or Workforce Development Director
  • Participate in recommending new programs and improvements/changes to programs

Implement youth programs:

  • Plan and lead various youth programs including mentoring, enrichment activities, and service learning
  • Oversee the day to day operation of the youth career program
  • Manage an after school program at a school site 2-3 times per week
  • Serve as mentor to a cohort of 50-60 youth during the year
  • Maintain thorough program and student records using Salesforce

Conduct community outreach:

  • Engage parents with regular communications
  • Assist with the development of student recruitment strategy and implement recruitment activities including outreach to the community and local schools

Assist with program evaluation:

  • Design program evaluation tools based on program goals/objectives
  • Collect data for program evaluation
  • Assist with data analysis and use information to identify program improvement needs and assist with implementation of program improvements

Compensation: 

$45,000-$50,000 annual salary depending on experience and qualifications.

HCF offers competitive benefits that include health, dental and disability insurance; vision plan sick and vacation time.

Location: The position is located at the Hope Center Foundation offices in the Pullman community. This is a 100% in-office position.

Program Administrator Requirements

  • Bachelor's degree required or 2 years relevant experience
  • Interest in nonprofit career and youth development
  • Possess self-initiative, able to work independently and within a team
  • Professional, organized, has excellent attention to detail, time management and able to handle multiple projects and tasks simultaneously
  • Experience working with high school youth preferred
  • Proficiency with Microsoft Office tools, Google applications, Illinois Worknet, Salesforce

R.E.A.D.Y. (Recruit, Employ, Advance & Develop Youth) To Work is a twenty-week job readiness program designed for low-income youth ages 16-24. The goal of the R.E.A.D.Y. To Work program is to provide exposure and to prepare participants for the workforce by providing career training. Using creative methods, the Hope Center Foundation recruits, employs, and develops youth by guiding them to become better citizens through active involvement in the workforce. Our twenty-week training program is structured to increase motivation and desire for work, to maximize opportunities for personal and professional development, and to institute leadership and life skills necessary to be a capable, competent employee. 

Job Readiness Teachers work closely with the Academic and Job Readiness (AJR) Coordinator, Workforce Development coaches, and Academic Teachers to provide valuable workforce development training to students in the R.E.A.D.Y. To Work program. Job Readiness teachers assist the students with all stages of the job application process including:

  1. Develop employment goals and strategies for achievement
  2. Training in resume and cover letter writing, interviewing techniques, and job-seeking strategies
  3. Administer a comprehensive computer assessment to every participant entering the program in order to assess his/her computer skills for the work

Reports to: AJR Coordinator

Type: part-time, contractual

Salary: $30/hour

Mission: The Hope Center Foundation of Chicago’s mission is to address the economic and social needs of Urban Chicago through imaginative, solution-focused programs that equip and inspire residents to transition out of poverty to a living wage and into generational wealth.

Qualifications:

  • Bachelor’s degree preferred
  • Verifiable experience recruiting for positions and/or providing career coaching in an educational or community setting.
  • Job-specific experience along with excellent verbal, written, and basic computer skills are required.

The Hope Center Foundation is proud to be an equal opportunity workplace and is an affirmative action employer.

Please submit a cover letter and resume to [email protected]

R.E.A.D.Y. (Recruit, Employ, Advance & Develop Youth) To Work is a twenty-week job readiness program designed for low-income youth ages 16-24. The goal of the R.E.A.D.Y. To Work program is to provide exposure and to prepare participants for the workforce by providing career training. Using creative methods, the Hope Center Foundation recruits, employs, and develops youth by guiding them to become better citizens through active involvement in the workforce. Our twenty-week training program is structured to increase motivation and desire for work, to maximize opportunities for personal and professional development, and to institute leadership and life skills necessary to be a capable, competent employee. 

The Social and Emotional (SEL) Coordinator will design group activities and spearhead the approaches to teach students social and emotional skills and behaviors that they may not have learned yet. They will help students learn to identify emotions and apply knowledge, attitudes, and skills to understand and manage emotions. The SEL Coordinator will work with the therapists to strategize on issues and strategies to meet the needs of program participants. The SEL Coordinator will compile all reports and provide final results in addition to other duties as assigned. SEL Therapists report to the SEL Coordinator.

Type: part-time, contractual

Length of employment: temporary, April 2021-January 2022

Salary: $40/hour x 230 total hours = $9,200 total

Mission: The Hope Center Foundation of Chicago’s mission is to address the economic and social needs of Urban Chicago through imaginative, solution-focused programs that equip and inspire residents to transition out of poverty to living wage and into generational wealth.

Qualifications:

  • Master’s Degree in youth development, psychology, counseling or other related field.
  • Minimum 3-5 years working with urban, diverse adolescents and youth with a focus on social, emotional and behavioral supports.
  • Minimum 2 years utilizing Collaborative Problem Solving model
  • Experience with Restorative Practices required

The Hope Center Foundation is proud to be an equal opportunity workplace and is an affirmative action employer.

Please submit a cover letter and resume to [email protected]

 

Recruits students, identifies student assets, serves student needs, ensures outreach to feeder agencies and acts as a liaison between the Hope Center Foundation and outside agencies and employers.The Recruitment and Engagement Coordinator creates successful  recruitment strategies and campaigns to ensure a healthy pipeline of participants are enrolled in programming.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential duties and responsibilities include, but are not strictly limited to, the following:

  • Recruit, enroll and screen eligible applicants to participate in Hope Center Foundation Programs
  • Utilizes a variety of marketing and requirement techniques to attract new participants, new partners and resources.
  • Builds relationships with partners for cross referrals for program enrollment
  • Conducts Information sessions to inform public of program offerings
  • orientation and testing for bridge programming and all he
  • Advises individual students and groups of students on matters pertaining to personal problems, educational and vocational objectives, special projects or activities.
  • Serves as a resource to help alleviate student problems and overcome barriers thru referrals and networking.
  • Document and track trainee’s eligibility, assessments, achievements, and job placements.
  • Acts as liaison between students and outside agencies and employers.
  • Assists prospective students with mitigating barriers to entering the program
  • Tracks student engagement across programs to ensure program completion and success in life goals.
  • Acts as mediator for student complaints in an effort to solve them.
  • Works with instructors and staff to document all student interactions.
  • Participates in measures for student screening, such as student interviews and background searches.
  • Handles student reasonable accommodation requests for assessment testing and coordinates with training director in class.
  • Reviews reports of student misconduct cases that require disciplinary action to ensure recommendations conform to school policies.
  • Represents the institution publicly on matters pertaining to student programs and activities, including personal participation in local, state or national organizations.
  • Develop and maintain ongoing partnerships with a variety of industry employers and representatives to promote externships and job placement.
  • Occasionally advises individuals and groups on special projects or activities.
  • Other duties as assigned.


EDUCATION and/or EXPERIENCE:

  • B.S. in Higher Education Administration, Business Administration or combined work experience in a similar area of interest, and progressive experience in post-secondary administration.
  • Strong writing and communication skills and proficient in MS Office applications.
  • Culturally competent and possess a strong understanding of Chicago’s nonprofit landscape, and the issues facing African American communities preferred.
  • Knowledge and experience with the history, assets and challenges of Roseland, Pullman, and the Far South Side of Chicago

Compensation: Based on Qualifications and Experience

Terms and Conditions:

  • Position is full-time; 40 hours per week
  • Some evenings and weekends may be required
  • Competitive benefit package


Job Type:
Full-time

The Case Manager provides assessment, planning, linkage, coordination, monitoring, evaluation and advocacy to the adult, child, family, foster family and primary caregiver. The Case Manager works as a team member with a therapist, foster parents, primary caregiver, guardian ad litem and other appropriate professionals. The Case Manager will develop, strengthen and maintain a direct working relationship with mental health professionals, community agencies and the client’s own support system.

Responsibilities:

  • Provides individualized case management to a caseload of young adults and/or adults
  • Conduct thorough assessments of clients in program, utilizing prearranged assessment tools on established schedule; service planning which identifies individualized career and education plan with goals, tasks and timelines that support the achievement of permanent employment of each participant
  • Provides consistent and regular contact and engagement to support and monitor individual plans, addressing barriers to employment and retention as well as educational and training goals, modifying and redirecting participant career plans as required
  • Supports participant transitions between all phases of programming from the classroom, transitional employment, job search, and employment retention and follow-up retention support for a minimum of one year after program exit.
  • Collaborates with employer partners to address participant performance issues, barriers to success.
  • Compiles statistical information and completes internal reports to track program progress to include: participant records, including case notes, files, and other pertinent documentation completed in a timely and accurate manner in Salesforce and Illinois Work Net databases.
  • Provide effective leadership and complete oversight of the program and Trauma circles.
  • Create the initial assessment of all program participants including Accuplacer tests, reporting all outcomes including developing and maintaining comprehensive program plans, implementing and evaluating the planned programs and outcomes.
  • Administrative responsibilities include scheduling and reporting to the Workforce Development Director, troubleshooting and working in concert with the SEL coordinator, Workforce Development Coach, Job Readiness Teacher and Outreach Coordinator.
  • Create Standard Operating Procedures (SOP) document for CDBG grants.
  • Additional duties as assigned by the Director of Workforce Programs & Executive Director.

Case Manager Requirements:

  • Bachelor’s degree in counseling and guidance, rehabilitation counseling, social work, psychology, pastoral counseling, family therapy, children and families or related human service field required OR Bachelor’s degree in any other field not listed above, with two years of clinical experience in a mental health setting
  • Two or more years of experience in related field preferred
  • Relevant experience in the area of case management or Workforce Development programming preferred
    • Familiarity and experience working with the Workforce Innovation and Opportunities Act (WIOA), or Community Development Block Grant (CDBG) strongly preferred
    • Experience Microsoft operating systems and database management systems such as Salesforce and Illinois Work Net

Valid driver’s license, with safe driving record and valid insurance• Access to a car and/or ability to use public transportation

Reports to:                        Workforce Development Director/Executive Director

Status: Exempt

Hours: Full-Time Salary / Minimum of 40 hours per week (may include evenings, holidays or weekends depending on deadline requirements; special events or emergencies)

The Hope Center Foundation is proud to be an equal opportunity workplace and is an affirmative action employer.