Careers

Reports to:                    Executive Director

Status:                             Exempt

Hours:                             Full-Time / Minimum of 40 hours per week (may include evenings, holidays or weekends depending on deadline requirements; special events or emergencies)

Supervises:                    Professional and administrative staff, consultants, coaches and interns; administrative supervision of instructors

Job Summary:               The Director of Workforce Programs is responsible for the operational success of the adult workforce development program and youth program, R.E.A.D.Y. to Work. It includes maintaining strong partnerships with internal and external partners, ability to demonstrate creativity and resourcefulness to identify and secure the necessary internal and external resources to ensure efficient and effective execution of all Workforce Development initiatives. This position oversees workforce program coaches and instructors; and interfaces with the Executive Director, Donor Development Director & Chief Financial Analyst.

Responsibilities:

  • Responsible for management and growth of adult workforce development program and R.E.A.D.Y. to Work
  • Accountable for job placement program implementation, training, monitoring, and reporting.
  • Develop and maintain program flow-charts, manuals, systems, and policies and procedures
  • Collaborates on development of workforce training programs, ensuring compliance with applicable local, state, and federal policies and statues.
  • Provides input to donor development director on grant applications and plans in order to receive funding for various workforce training programs.
  • Ability to manage multiple workforce funding sources (private and government.)
  • Evaluates performance and makes recommendations for program improvement and corrective actions.
  • Conduct accurate financial tracking and excellent budget management within program cost center budget.
  • Manage the staff personnel that collects, organizes and analyzes data required in the development of various planning, contractual and informational documents.
  • Assists in the preparation of service delivery contracts and training agreements.
  • Establish relationships with area businesses to and plan and lead job fairs, recruitment plans and efforts.
  • Develop relationships with area colleges that specialize in CDL & TDL training. Such as Chicago State University, Olive Harvey College, Mac Cormac College
  • Maintains up-to-date knowledge of local, state, and federal guidelines and policies governing workforce training programs.
  • Assists in the preparation, review, and submission of required reports, papers, correspondence, and other documents, ensuring clarity, completeness, accuracy, and conformance with applicable policies.
  • Assists in the coordination of program activities and liaison activities to various policy and advisory committees, governmental agencies, local officials, and community and private sector organizations on matters relating to program activities.
  • Coordinates, schedules, and attends various meetings and seminars and makes presentations, as appropriate.
  • Manage special projects as assigned by the Executive Director requiring research, data collection, analysis, implementation, and reporting.
  • Oversee the use of institutional and industry standard software systems to collect, compile, analyze, evaluate and disseminate data and information from a variety of sources.
  • Develop and assist with presentations, narrative and technical reports and summary findings for the workforce programs.
  • Oversee the evaluation, monitoring and reporting of student/client outcome data, program performance and quality assurance surveys.
  • Assist Workforce Development programs in developing and measuring key performance indicators (KPIs) and reporting progress.
  • Develop strategies to cultivate and grow relationships with past, current and potential workforce development students and partners, increasing retention, persistence and completion.
  • In collaboration with Workforce Development team, manage professional development activities for divisional staff.
  • Represent and promote the Hope Center Foundation by serving on task forces, committees and events.
  • Work collaboratively with others in a diverse and inclusive environment.
  • Demonstrate a commitment to the philosophy and mission of the Hope Center Foundation.
  • Additional duties as assigned by the Executive Director.


Required knowledge, skills and ability:

  • Knowledge of: local, state, and federal guidelines and policies governing workforce programs; budgetary processes and procedures; and contract development and administration.
  • Skill/Ability to: understand, apply, and communicate to others rules, regulations and guidelines prepared by state and federal agencies for workforce development programs; mentor and motivate employees; establish and maintain effective working relationships with governmental agencies, local employers, training institutions, coworkers, program participants and the general public; demonstrate proficiency in both oral and written communication; and analyze and interpret data.

Qualifications:

  • Bachelor’s Degree in related field or minimum of five years’ experience in the area of workforce development.
  • Demonstrated in-depth and current knowledge of state education, economic and

workforce development goals, initiatives, and resources.

  • Demonstrated ability to gather, compile, and analyze research data and present data

in tabular, pictorial, and graphic form required.

  • Excellent analytical, organizational, and planning skills with an ability to prioritize drive

and complete multiple projects under stringent deadlines, and to respond to changing

priorities is essential.

  • Excellent problem solving, with an ability to take disparate sets of quantitative and

qualitative data and drive to innovative solutions, required.

  • Excellent interpersonal, influencing, written and oral communication skills essential.
  • Demonstrated ability to build relationships with employees at all levels of the

non-profit and in the community and perform in a broad range of environments

including academic and business.

  • Proficiency in a variety of computer software applications, including MS Office suite,

reporting systems, CRM (preferably Salesforce), and analytics technologies is essential.

  • Knowledge and experience with ADA preferred.

R.E.A.D.Y. (Recruit, Employ, Advance & Develop Youth) To Work is a twenty-week job readiness program designed for low-income youth ages 16-21. The goal of the R.E.A.D.Y. To Work program is to provide exposure and to prepare participants for the workforce by providing career training. Using creative methods, the Hope Center Foundation recruits, employs, and develops youth by guiding them to become better citizens through active involvement in the workforce. Our twenty-week training program is structured to increase motivation and desire for work, to maximize opportunities for personal and professional development, and to institute leadership and life skills necessary to be a capable, competent employee. 

The Workforce Development Coach works with students in the R.E.A.D.Y. To Work program through professional development trainings. They work closely with the Academic and Job Readiness (AJR) Coordinator, Job Readiness Teachers, and Academic Teachers to train students on:

  • Develop comprehensive services and resources to assist participants with their career and academic planning towards employment goals.
  • Meet with each workforce development program participant upon enrollment to establish an individualized career training and placement strategy.
  • Interviews, advises, and guides a diverse population of clients to ascertain employability; interprets and explains regulations, rules, policies, and procedures to clients; may determine client eligibility for services; advise clients of their rights, benefits, responsibilities, and obligations under program participation.
  • Assists participants with creating a professional portfolio.
  • Coach participants on making lifestyle changes to sustain successful career development initiatives.
  • Develops new resources and/or re-kindle existing resources to create new work sites and employment opportunities.
  • Monitors and evaluates client's progress through program components; monitors service providers through reports and site visits; resolves any problems or provides guidance and counseling; may make phone calls or conduct field visits to investigate clients' progress in various programs designed to assist clients in preparing for and obtaining employment.
  • Inputs necessary information into automated system(s); organizes cases; maintains and updates records on client employment, training, and follow-up activities; takes required action(s) established by regulations and/or department policy; and prepares reports on client and program activities.

Reports to: AJR Coordinator

Type: part-time, contractual

Length of employment: temporary, April 2021-January 2022

Salary: $22/hour x 200 hours = $4,400 total

Mission: The Hope Center Foundation of Chicago’s mission is to address the economic and social needs of Urban Chicago through imaginative, solution-focused programs that equip and inspire residents to transition out of poverty to living wage and into generational wealth.

Qualifications:

  • Bachelor’s Degree or greater in Human Service, Social Science, Education or a related field required.
  • Three (3) years of training or demonstrated experience in providing workforce development/case management services for at-risk youth and adult populations required.
  • Requires mobility to work with community-based caseload.
  • Works effectively with diverse staff and service populations.
  • Accountable for providing exceptional customer service.
  • Must have exceptional organizational skills.

Cover letter and resume should be emailed to info@hopecenterchicago.org.

The Hope Center Foundation is proud to be an equal opportunity workplace and is an affirmative action employer.

R.E.A.D.Y. (Recruit, Employ, Advance & Develop Youth) To Work is a twenty-week job readiness program designed for low-income youth ages 16-21. The goal of the R.E.A.D.Y. To Work program is to provide exposure and to prepare participants for the workforce by providing career training. Using creative methods, the Hope Center Foundation recruits, employs, and develops youth by guiding them to become better citizens through active involvement in the workforce. Our twenty-week training program is structured to increase motivation and desire for work, to maximize opportunities for personal and professional development, and to institute leadership and life skills necessary to be a capable, competent employee. 

Social and Emotional Learning (SEL) Therapists will coordinate with the SEL Coordinator to facilitate group activities for the students in the R.E.A.D.Y. To Work program. The SEL Therapists will lead all sessions and provide one‐on‐one counseling where applicable. Therapists will document all group activities, administer the therapeutic tests and engage in one‐one counseling. They are responsible for completing required paperwork and reporting in addition to other duties as assigned.

Type: part-time, contractual

Length of employment: temporary, April 2021-January 2022

Salary: $30/hour x 200 hours total = $6,000 total

Mission: The Hope Center Foundation of Chicago’s mission is to address the economic and social needs of Urban Chicago through imaginative, solution-focused programs that equip and inspire residents to transition out of poverty to living wage and into generational wealth.

Qualifications:

  • Bachelor's or Masters degree in human service related field
  • Provisional or full licensure as one of the following: LPC, LCSW, LMFT
  • Experience providing mental health services to children and adolescents
  • Competency with individual, group, and family therapy
  • Professional Liability Insurance

The Hope Center Foundation is proud to be an equal opportunity workplace and is an affirmative action employer.

Please submit a cover letter and resume to info@hopecenterchicago.org

 

 

R.E.A.D.Y. (Recruit, Employ, Advance & Develop Youth) To Work is a twenty-week job readiness program designed for low-income youth ages 16-21. The goal of the R.E.A.D.Y. To Work program is to provide exposure and to prepare participants for the workforce by providing career training. Using creative methods, the Hope Center Foundation recruits, employs, and develops youth by guiding them to become better citizens through active involvement in the workforce. Our twenty-week training program is structured to increase motivation and desire for work, to maximize opportunities for personal and professional development, and to institute leadership and life skills necessary to be a capable, competent employee. 

Academic teachers work with the youth in the R.E.A.D.Y. To Work program to develop the skills, content knowledge, and learning strategies they need to enter and succeed in employment. They combine basic skill instruction in English, reading, writing and math, including preparation for the GED test, with occupational content, employment skills, and college success strategies. This is a grant-funded position.

Reports to: AJR Coordinator

Type: part-time, contractual

Length of employment: temporary, April 2021-January 2022

Salary: $30/hour x 110 hours total = $3,300 total

Mission: The Hope Center Foundation of Chicago’s mission is to address the economic and social needs of Urban Chicago through imaginative, solution-focused programs that equip and inspire residents to transition out of poverty to living wage and into generational wealth.

Qualifications:

  • A bachelor's degree 
  • Completion of a teacher preparation program and supervised experience like student teaching.
  • A clean background check.
  • Passing scores on teaching licensure tests, which cover both general knowledge and your teaching subject area.

The Hope Center Foundation is proud to be an equal opportunity workplace and is an affirmative action employer.

Please submit a cover letter and resume to info@hopecenterchicago.org

 

R.E.A.D.Y. (Recruit, Employ, Advance & Develop Youth) To Work is a twenty-week job readiness program designed for low-income youth ages 16-21. The goal of the R.E.A.D.Y. To Work program is to provide exposure and to prepare participants for the workforce by providing career training. Using creative methods, the Hope Center Foundation recruits, employs, and develops youth by guiding them to become better citizens through active involvement in the workforce. Our twenty-week training program is structured to increase motivation and desire for work, to maximize opportunities for personal and professional development, and to institute leadership and life skills necessary to be a capable, competent employee. 

The R.E.A.D.Y. to work Program Assistant will execute operational and administrative tasks associated with program management, including but not limited to:

  • Act as the primary contact for program procedures and policies
  • Represent the non-profit for program-related matters
  • Correspond with upper management regarding goals and objectives of programs
  • Carry out administrative tasks as required to facilitate an efficient working environment
  • participant recruitment and registration
  • Record all client data in Salesforce
  • training delivery coordination
  • invoicing and payment
  • data entry and information and file management
  • supplies ordering and inventory control
  • Answer phone calls and customer or client inquiries
  • other duties as assigned

Reports to: Director of Workforce Programs

Type: Full-time, permanent

Salary: $35,000 with benefits

Mission: The Hope Center Foundation of Chicago’s mission is to address the economic and social needs of Urban Chicago through imaginative, solution-focused programs that equip and inspire residents to transition out of poverty to living wage and into generational wealth.

Qualifications:

  • Associate’s degree or 3-5 years relevant experience
  • Proficient with computer technology and Microsoft Office applications
  • Strong oral and written communication skills
  • Excellent negotiation and problem-solving skills
  • Professional and pleasant demeanor to meet with clients and customers
  • Exceptional time management and organizational skills
  • Sharp attention to detail with an extraordinary ability to multitask
  • Reliable and diligent worker
  • Able to sit, stand and move around for long hours at a time

The Hope Center Foundation is proud to be an equal opportunity workplace and is an affirmative action employer.

Please submit a cover letter and resume to info@hopecenterchicago.org

 

 

 

R.E.A.D.Y. (Recruit, Employ, Advance & Develop Youth) To Work is a twenty-week job readiness program designed for low-income youth ages 16-21. The goal of the R.E.A.D.Y. To Work program is to provide exposure and to prepare participants for the workforce by providing career training. Using creative methods, the Hope Center Foundation recruits, employs, and develops youth by guiding them to become better citizens through active involvement in the workforce. Our twenty-week training program is structured to increase motivation and desire for work, to maximize opportunities for personal and professional development, and to institute leadership and life skills necessary to be a capable, competent employee. 

Job Readiness Teachers work closely with the Academic and Job Readiness (AJR) Coordinator, Workforce Development coaches, and Academic Teachers to provide valuable workforce development training to students in the R.E.A.D.Y. To Work program. Job Readiness teachers assist the students with all stages of the job application process including:

  1. Develop employment goals and strategies for achievement
  2. Training in resume and cover letter writing, interviewing techniques, and job seeking strategies
  3. Administer a comprehensive computer assessment to every participant entering the program in order to assess his/her computer skills for the work

Reports to: AJR Coordinator

Type: part-time, contractual

Length of employment: temporary, April 2021-January 2022

Salary: $30/hour x 106 hours total = $3,180 total

Mission: The Hope Center Foundation of Chicago’s mission is to address the economic and social needs of Urban Chicago through imaginative, solution-focused programs that equip and inspire residents to transition out of poverty to living wage and into generational wealth.

Qualifications:

  • Bachelor’s degree preferred
  • Verifiable experience recruiting for positions and/or providing career coaching in an educational or community setting.
  • Job specific experience along with excellent verbal, written, and basic computer skills are required.

The Hope Center Foundation is proud to be an equal opportunity workplace and is an affirmative action employer.

Please submit a cover letter and resume to info@hopecenterchicago.org

                                              

                                               

 

R.E.A.D.Y. (Recruit, Employ, Advance & Develop Youth) To Work is a twenty-week job readiness program designed for low-income youth ages 16-21. The goal of the R.E.A.D.Y. To Work program is to provide exposure and to prepare participants for the workforce by providing career training. Using creative methods, the Hope Center Foundation recruits, employs, and develops youth by guiding them to become better citizens through active involvement in the workforce. Our twenty-week training program is structured to increase motivation and desire for work, to maximize opportunities for personal and professional development, and to institute leadership and life skills necessary to be a capable, competent employee. 

The Social and Emotional (SEL) Coordinator will design group activities and spearhead the approaches to teach students social and emotional skills and behaviors that they may not have learned yet. They will help students learn to identify emotions and apply knowledge, attitudes, and skills to understand and manage emotions. The SEL Coordinator will work with the therapists to strategize on issues and strategies to meet the needs of program participants. The SEL Coordinator will compile all reports and provide final results in addition to other duties as assigned. SEL Therapists report to the SEL Coordinator.

Type: part-time, contractual

Length of employment: temporary, April 2021-January 2022

Salary: $40/hour x 230 total hours = $9,200 total

Mission: The Hope Center Foundation of Chicago’s mission is to address the economic and social needs of Urban Chicago through imaginative, solution-focused programs that equip and inspire residents to transition out of poverty to living wage and into generational wealth.

Qualifications:

  • Master’s Degree in youth development, psychology, counseling or other related field.
  • Minimum 3-5 years working with urban, diverse adolescents and youth with a focus on social, emotional and behavioral supports.
  • Minimum 2 years utilizing Collaborative Problem Solving model
  • Experience with Restorative Practices required

The Hope Center Foundation is proud to be an equal opportunity workplace and is an affirmative action employer.

Please submit a cover letter and resume to info@hopecenterchicago.org

 

 

 

R.E.A.D.Y. (Recruit, Employ, Advance & Develop Youth) To Work is a twenty-week job readiness program designed for low-income youth ages 16-21. The goal of the R.E.A.D.Y. To Work program is to provide exposure and to prepare participants for the workforce by providing career training. Using creative methods, the Hope Center Foundation recruits, employs, and develops youth by guiding them to become better citizens through active involvement in the workforce. Our twenty-week training program is structured to increase motivation and desire for work, to maximize opportunities for personal and professional development, and to institute leadership and life skills necessary to be a capable, competent employee. 

The Academic and Job Readiness (AJR) Coordinator is responsible for overseeing the administration of all tests in the R.E.A.D.Y. To Work program. The AJR Coordinator will coordinate the scheduling of all courses, staffing the courses and adhering to the logistics associated with the maintenance of the programs. The AJR Coordinator works directly with the program coaches and teachers and strategizes with the Social and Emotional Learning (SEL) Coordinator and Program Director on issues and strategies to meet the needs of program participants. The AJR Coordinator is responsible for meeting all metrics of the program and other duties as assigned. Program coaches, Job Readiness and Academic teachers report to this coordinator.

Type: part-time, contractual

Length of employment: temporary, April 2021-January 2022

Salary: $40/hour x 230 total hours = $9,200 total

Mission: The Hope Center Foundation of Chicago’s mission is to address the economic and social needs of Urban Chicago through imaginative, solution-focused programs that equip and inspire residents to transition out of poverty to living wage and into generational wealth.

Qualifications:

  • Bachelor’s degree or two to four years of related experience required. 
  • Proficiency with technology required. 
  • Experience with student information systems desirable. 
  • Experience in career counseling desirable.

The Hope Center Foundation is proud to be an equal opportunity workplace and is an affirmative action employer.

Please submit a cover letter and resume to info@hopecenterchicago.org